Trading conditions
1. GENERAL
1.1
The following general terms and conditions ("Terms") apply when you as a consumer / customer ("You") make a purchase via plakatkunst.dk ("Website"). Agreements are concluded between you and PlakatKunst.dk / Daugberg Design, CVR number 40688331 ("PlakatKunst.dk"). Contact details and other information about PlakatKunst.dk appear on the Website. The conditions only apply to you, who is a consumer / customer, and orders via plakatkunst.dk.
1.2
To be able to order on the Website, you must be 18 years of age. In accordance with Danish law, PlakatKunst.dk does not accept purchases from persons under the age of 18. PlakatKunst.dk reserves the right to reject or change your order in individual cases (if, for example, you have provided incorrect personal data, make repeated demands for your right of return or have payment notes).
1.3
PlakatKunst.dk reserves the right for out-of-stock items as well as any image and typographical errors on the Website, for example incomplete product description, technical specification or incorrect information regarding stock status. PlakatKunst.dk has the right to correct any such errors and to change or update the information on the Website at any time. If an incorrect price is indicated for an item that you have ordered, PlakatKunst.dk informs you of this via email and awaits your acceptance of the corrected price before PlakatKunst.dk continues with the order. All image information on the website has been corrected in relation to removing magnets that hold the poster in place during photography. We therefore cannot guarantee the exact appearance of the product. But it is always photographs of the original poster that are displayed under the individual products.
1.4
The website and all content on it are owned by PlakatKunst.dk. The information is protected through, among other things, intellectual property and market law laws. This includes product names, images, design and all text on the Website. This may not be copied or used without prior written approval from PlakatKunst.dk.
2. AGREEMENT AND ORDER
2.1
In order to make a purchase via the Website, you must accept the Terms and Conditions. By accepting the Terms and Conditions, you undertake to follow the Terms and Conditions in their entirety and approve that you have familiarized yourself with the information on personal data and consent to the use of personal data and cookies in accordance with PlakatKunst.dks Privacy policy .
2.2
A purchase agreement is only entered into when PlakatKunst has confirmed your order and you have received an order confirmation from orders@plakatkunst.dk via e-mail. You can revoke your order until the time it is confirmed by PlakatKunst.dk. If the order is cancelled, PlakatKunst.dk will refund all possible payments that you or your payment or credit card companies have made in connection with the order.
3. CUSTOMER INFORMATION, ETC
3.1
When you register your user account and/or complete a purchase, you will be asked to provide personal information. You confirm that the information you provide is correct and complete and are responsible for any incorrect information. Information about PlakatKunst's processing of personal data can be found at PlakatKunst.dks Privacy policy .
3.2
You undertake to ensure that no one else can use your login information. You must not reveal the username and password to others and you must ensure that written down information about the username and password is stored so that unauthorized persons cannot gain access to the information. You must immediately notify PlakatKunst.dk if you suspect that another person has gained access to your password to the Website. You are responsible for all purchases made with your login information if you have not sent such a notification to PlakatKunst.dk.
3.3
If PlakatKunst.dk suspects that you are abusing your user account or your login information or otherwise violate the Terms, PlakatKunst.dk has the right to block your account. PlakatKunst.dk also has the right to assign you new login information.
4. PRICES, FEES AND PAYMENT
4.1
When ordering via the Website, the prices stated on the Website apply. Prices include VAT.
4.2
You can pay in the ways indicated on the Website. PlakatKunst.dk has the right to payment when a purchase has been made. PlakatKunst.dk reserves the right not to always offer all payment methods.
5. DELIVERY AND TRANSPORT
5.1
Goods purchased on the Website are usually dispatched the day after your order has been placed. However, this cannot be guaranteed, as the posters are not sent by PlakatKunst.dk but by the private sellers who have put the poster up for sale on the Website. Unless otherwise agreed, delivery takes place no later than 25 days after the time when PlakatKunst.dk has confirmed the order in writing with the order confirmation. If a delivery takes more than 25 days, and this is not due to you as a customer, you have the right to cancel the purchase.
5.2
If the package is to be redeemed, you must do this within the time specified in the notification. The package must normally be picked up in person with valid identification and order number. You will always receive a notification showing where and when the package must be collected. Notifications are made via e-mail and, if you have provided your mobile number, also via SMS. If you do not collect the package and do not inform us that you wish to make use of your statutory right of cancellation, PlakatKunst.dk has the right to charge a fee of DKK 250. If you order home delivery, it is important that there is someone to receive your package. Alternatively, your parcel will normally be handed in at the nearest parcel shop. However, this depends on your place of residence and cannot be guaranteed.
6. RIGHT OF WITHDRAWAL
6.1
When purchasing goods on the Website, a 14-day right of withdrawal always applies. This means that you have the right to cancel your purchase by notifying PlakatKunst.dk of this within 14 days from the time you received your order. All products must be returned in the same condition in which they were delivered. If it is clear that the products have been used, it is possible for PlakatKunst.dk to reject the return or deduct an amount from your refund.
6.2
If you want to cancel the purchase, before the cancellation period expires, send a clear email to support@plakatkunst.dk in the manner specified here .
6.3
When using the right of withdrawal, you pay the return freight and are responsible for the condition of the goods after you have received the goods and during the return freight. The item must be returned within 14 days calculated from the date on which notice of exercise of the right of withdrawal was sent to PlakatKunst.dk. The item must be sent securely wrapped, in the condition received and in the original packaging. To protect you against the shipment being damaged or lost, we recommend purchasing extended insurance when you pay for shipping. PlakatKunst.dk and our private sellers do this themselves when we send the package to you. This insurance just does not apply to you when you return the item to us.
6.4
When you cancel your purchase, PlakatKunst.dk will refund the amount you paid for the item, excluding your delivery costs. From the amount that PlakatKunst.dk repays, PlakatKunst.dk has the right to deduct a sum which corresponds to the decrease in value of the item in relation to the original value of the item, if and to the extent that the decrease in value is due to your handling of the received item.
6.5
PlakatKunst.dk will refund the amount to your account as soon as possible, but no later than within 14 days from the date on which PlakatKunst.dk has received your return. The repayment is made to you via the payment alternative that you have chosen at the time of purchase, provided that nothing else has been agreed or that there are obstacles to a repayment for the payment alternative in question.
7. WARRANTY AND COMPLAINTS
7.1
Posters purchased at PlakatKunst.dk are covered by a guarantee which includes that the poster is the same original as described by the image in the product description. There may be minor deviations from the images, since magnets – which hold the poster in place during photography – have been edited out. Frames purchased at PlakatKunst.dk are covered by a warranty that only covers original manufacturing defects. Your order confirmation is valid as your warranty certificate.
7.2
The right of complaint covers goods that are defective in accordance with applicable consumer protection legislation. A customer who wishes to make a mistake in an ordered item, must contact PlakatKunst.dk within 14 days after the item has been received.
7.3
You are responsible for the return shipping for approved complaints.
8. FORCE MAJEURE
PlakatKunst.dk is not responsible for delays caused by circumstances beyond PlakatKunst.dk's control. This applies, for example, to war, labor disputes, extreme weather conditions, fire, terrorist attacks and changed authority regulations. These circumstances must constitute grounds for exemption from liability, which entail exemption from liability for damages and other consequences. If the Force Majeure circumstances have lasted more than two months, both you and PlakatKunst.dk have the right to cancel the purchase.
9. CHANGES TO THE TERMS
PlakatKunst.dk reserves the right to make changes to these Terms and Conditions at any time. Any changes to these Terms will be posted on the Website. Changes apply from the time you have accepted the Terms (in connection with a new purchase or when visiting the Website), alternatively 30 days after PlakatKunst.dk has informed you of the changes. However, we recommend that you regularly keep up to date on the Website to be notified of any changes to the Terms.
10. INVALIDITY
If a competent court, authority or arbitration body were to determine that any provision of these Terms and Conditions is invalid, that provision and all other provisions shall be valid and enforceable to the extent permitted by applicable law. Any provisions declared invalid or unenforceable will be replaced by appropriate legal guidance and advice.
11. CHOICE OF LAW AND DISPUTES
11.1
Disputes must in the first instance be resolved by mutual agreement after discussion with PlakatKunst.dk's customer service.
11.2
If a dispute cannot be resolved by mutual agreement with PlakatKunst.dk customer service, you can also file a complaint directly online via the European Commission's platform for mediation in disputes, which you can find via the following link: http://ec.europa.eu/ consumers/odr. If you submit a complaint via this platform, your case will automatically be forwarded to the appropriate nationally responsible dispute resolution body. This dispute resolution body will then contact us and attempt to resolve the dispute without involving the courts. In the event of a dispute, PlakatKunst.dk follows decisions made by ARN or an equivalent dispute resolution body.
11.3
Disputes regarding the interpretation or application of these Terms must be interpreted in accordance with Danish law and decided in accordance with point 13.2 above or in the last instance by an ordinary court.
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These Terms and Conditions have been set by PlakatKunst.dk on 26 May 2021