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When purchasing goods on, you have a 100-day right of withdrawal. This means that you have the right to cancel your purchase by informing PlakatKunst of your desire to return within 100 days after you have received the ordered item.

However, this does not apply to custom frames, as they are produced specifically for you, and thus cannot be reused by others.

If you receive a defective item, it will of course always be replaced.

How do I return an item?
You register your return by sending an e-mail to with your desire to return and the relevant order number. When we have received your registration, you will receive an e-mail with a return label. The return item must be sent carefully packaged, and you are responsible for the freight, which will be offset against your refund.