When purchasing goods at PlakatKunst.dk, you have a 14-day right of withdrawal. This means that you have the right to cancel your purchase by notifying PlakatKunst of your desire to return within 14 days after you have received the ordered item.
However, this does not apply to custom frames, as they are produced specifically for you, and thus cannot be reused by others.
If you receive a defective item, it will of course always be replaced.
How do I return an item?
You register your return by sending an email to firstname.lastname@example.org with your wish to return and the relevant order number. Once we have received your registration, you will receive an email with instructions. The return item must be sent carefully packaged, and you are responsible for the shipping yourself.